If your machine is under guarantee (CF to check the duration of the guarantee), we invite you to send your request to the store or the commercial site which sold you the product.

For this you must bring your machine and the proof of purchase (receipt or invoice) mentioning the date of purchase.
In case of purchase on the Internet, you must refer to the procedure of the site in question.

If your machine is out of guarantee you can order your spare part or ask for an quotation to the After Sales Service.

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