The Peugeot Outillage after sale service

You have a problem with your Peugeot product.
Please familiarize yourself with all the elements in order to ensure rapid and efficient support.

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If your machine
is always
under warranty

VAS under warranty

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If your Peugeot product
is now
Out of Warranty

VAS out of warranty

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Repair yourself
your machine
original parts

Self-repair

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You wish
browse or download
a Peugeot manual

Online manuals

VAS under warranty

One of Peugeot Outillage company values is customer service.
The After-Sales Service is an integral part of the range of services available to the user.

The warranty period for products marketed by Peugeot outillage varies according to the product family. (See the different warranty periods)

 

If your tols is still under warranty, and that you bought it in a physical shop

  • Request support from the store where the product was purchased.
  • Bring your machine.
  • Provide proof of purchase (receipt or invoice) mentioning the date of purchase.


If your tool is under warranty, and that you bought it on the web

  • You must refer to the procedure of this website.


 


The after-sales service remains at your disposal for any questions or additional information.

Contact VAS

 

For more information about after-sales service or our guarantees, you can consult our frequently asked questions at any time.

See our F.A.Q


If your machine is out of warranty, you can:

 

 

Out of warranty VAS 

One of Peugeot Outillage company values is customer service.
The After-Sales Service is an integral part of the range of services available to the user.

The warranty period for products marketed by Peugeot outillage varies according to the product family. (See the different warranty periods)

 

 

You have a problem with an out-of-warranty product

  • The first step is to diagnose the fault. If you have identified the defective part, you can order it by clicking below in order to change it on your own in self-repair.

Order and replace defective parts myself

  • You prefer to return your defective product to the after-sales service for it to draw up an estimate and take care of the entire repair.

Have your repaired device by Peugeot after-sales service

 

For more information about after-sales service or our guarantees, you can consult our frequently asked questions at any time.

See our F.A.Q 


If your product is under warranty, Clic here

Buy original spare parts

To consult the list of spare parts available for your Peugeot tool*, fill in below:

  • The 6-digit reference of your product,
  • The first 8 digits of the lot/serial number.

Peugeot's self-repairability policy testifies to the company's commitment to sustainability and customer satisfaction.
By facilitating access to spare parts and guaranteeing their long-term availability (10 YEARS minimum), Peugeot encourages a responsible approach to the use of power tools, while offering a practical solution for maintenance and repairs.
Peugeot facilitates self-repair by putting tutorials online to make this practice accessible to everyone.

These actions strengthen the confidence of Peugeot power tool owners in the brand and contribute to building a solid and lasting relationship between Peugeot and its customers.

 

WARNING Delivery is possible to certain countries only. See delivery terms here.

*provided only if this tool is or has been sold by our company

 

Find my product


If you do not have this information, or if no spare parts are offered to you...

Contact the VAS

We guarantee the availability of spare parts for ten years.

See our charter

Online manuals for your Peugeot product

 

In order to access the manual for your Peugeot tool, fill in the following information:

  • The 6-digit reference of your product,
  • The first 8 digits of the lot/serial number.

Then click on download to see the user manual

 

Find my product

 


If you do not have this information, or you encounter a problem.

Contact the VAS

COLLECT & CHANGE APPLICATION FORM

My product is part of the Peugeot EnergyHub range. I would like to take advantage of Peugeot's PREMIUM service.
I am connected to my Peugeot account 

 
 

Check my product guarantee

 

 

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