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After sale service
Homepage / Customer Services

WHAT DO YOU WANT TO DO ?

 

CONTACT

Contact our technicians team to solve your technical problem on your Peugeot tool

 

 

Contact customer service

COLLECT & CHANGE 

Start your product care (only in France)

ENERGYHUB 

  What is Collect & Change ?

Fill your product reference

DOWNLOAD
 

The exploded view or manual of your Peugeot tool

 

  Where to find these informations ?

Fill your product reference

PURCHASE 
SPARE PARTS

To repair yourself a Peugeot tool out of warranty

 

  Where to find these informations ?

Fill your product reference 

We guarantee the availability of spare parts
for a period of ten years:
(see our charter).

 

For machines prior to 2012, we advise you to contact one of our partners which will perhaps have the spare part you are looking for:  www.pieces-outillage.com

CONTACT CUSTOMER SERVICES FORM

 

PREMIUM WARRANTY OF YOUR PEUGEOT TOOLS

 

 

For its customers, without extra cost or special conditions, Peugeot Outillage has developed a Premium customer service called Collect & Change.

For tools in the 18V EnergyHub battery range under warranty, through the Collect & Change service, you will no longer return your defective machine to your store, whether physical or online. Everything is done from and near you.

 

  Save time and kilometers

  You are in direct contact with us

  You receive a new machine directly at your address.

  This Peugeot Premium service is free and unconditional.

 

 

HOW IT WORKS

 

  1. Login or create your account on our website.
  2. Enter the reference and the product serial number
  3. Download and print the return label
  4. Pack your product into a box and position the label as shown.
  5. Drop off the package in a pickup point near you. Consult the list here
  6. You will receive a new tool, at your address, within the following 72* hours. 
 

FIND A PICKUP POINT
NEAR YOU 

 

Find my PICKUP point

 

WHERE TO FIND 
INFORMATIONS 

 

Enter the reference, and the first 8 digits of the batch/serial number of your Peugeot machine to check eligibility for the Peugeot Collect & Change service. This information is found on the nameplate of your product.

If you cannot find this information, contact customer service.

 


 

CONTACT CUSTOMER SERVICES FORM