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Peugeot Outillage
  • ASP TOOLS
  • CORDLESS POWERTOOLS
    • Tools with battery and charger
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    • Batteries and charger EnergyHub
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    • Handpowertools accessories cases
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  • ASP TOOLS
  • CORDLESS POWERTOOLS
    • Tools with battery and charger
    • Tools without battery or charger
    • Batteries and charger EnergyHub
    • EnergyHub consumables
    • See all
  • POWER TOOL ACCESSORIES
    • Handpowertools accessories cases
    • Thematic cases
    • Taps and dies cases
    • Various cases
    • See all
  • STRIPPING
    • Stripping machines
    • Stripping consumables
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    • Drywall sanders
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    • Drywall consumables
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  • WOOD MACHINES
    • Miter saws
    • Table saws
    • Scroll saws
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    • Wood machine consumables
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  • METAL MACHINES
    • Bench grinders
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  • WORKSHOP
    • Bench vices / Anvil
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Homepage / Customer Services

WHAT DO YOU WANT TO DO ?

 

CONTACT

Contact our technicians team to solve your technical problem on your Peugeot tool

 

 

Contact customer service

COLLECT & CHANGE 

Start your product care (only in France)

ENERGYHUB 

  What is Collect & Change ?

  Where to find these informations ?

Fill your product reference

Search a product

(ref with 6 digits ex: 213088)
(8 digits ex: 20160023)

Aware of ecological issues, Peugeot allows you to perform a quick self diagnosis to make a targeted return of all or part of your machine. More over, you will participate in the improvement of Peugeot machine.

PRODUCT RETURN

By validating, you accept the conditions and start the Collect and Change process. An email will be sent to you with transport label.
Pleasemake sure to pack the product properly.

(Only Metropolitan France)

DOWNLOAD
 

The exploded view or manual of your Peugeot tool

 

  Where to find these informations ?

Fill your product reference

Search a product

(ref with 6 digits ex: 213088)
(8 digits ex: 20160023)

PURCHASE 
SPARE PARTS

To repair yourself a Peugeot tool out of warranty

Only available in France  

  Where to find these informations ?

Fill your product reference 

We guarantee the availability of spare parts
for a period of ten years: (see our charter).

Search a product

(ref with 6 digits ex: 213088)
(8 digits ex: 20160023)

CONTACT CUSTOMER SERVICES FORM

Ces informations sont indispensables au bon traitement de votre demande

Téléphone mobile commençant par 06 ou 07 sans espace ni tiret.
Ce numéro est indispensable au transporteur et ne servira à aucune autre fin commerciale

Please give as much information as possible on your machine to facilitate the response of the Peugeot Outillage after-sales service.

JOIN US A FILE

Your complaint requires the sending of a document?

(5MB maximum (PDF, jpeg, png).

 Uploading

PREMIUM WARRANTY OF YOUR PEUGEOT TOOLS

 

 

For its customers, without extra cost or special conditions, Peugeot Outillage has developed a Premium customer service called Collect & Change.

For tools in the 18V EnergyHub battery range under warranty, through the Collect & Change service, you will no longer return your defective machine to your store, whether physical or online. Everything is done from and near you.

 

  Save time and kilometers

  You are in direct contact with us

  You receive a new machine directly at your address.

  This Peugeot Premium service is free and unconditional.

 

  

HOW IT WORKS

 

  1. Login or create your account on our website.
  2. Enter the reference and the product serial number
  3. Download and print the return label
  4. Pack your product into a box and position the label as shown.
  5. Drop off the package in a pickup point near you. Consult the list here
  6. You will receive a new tool, at your address, within the following 72* hours. 
  

FIND A PICKUP POINT
NEAR YOU 

 

Find my PICKUP point

 

PRINCIPLES AND CONDITIONS 

 

The Peugeot Collect & Change warranty is a free service that allows you to receive all or part of your defective machine at your address within 72 hours*. ?To simplify things:

  Quick and easy
  Automated management

 

Valid for the duration of your warranty.
Refer to the warranty included in the manual.

Valid for Peugeot tools featuring the words Collect & Change.

* 72H starting from the drop-off date at the parcel relay point. This service is valid throughout mainland France.

 

 

  

WHERE TO FIND 
INFORMATIONS 

 

Enter the reference, and the first 8 digits of the batch/serial number of your Peugeot machine to check eligibility for the Peugeot Collect & Change service. This information is found on the nameplate of your product.

If you cannot find this information, contact customer service.

  


 

WHERE TO FIND 
INFORMATIONS 

 

Enter the reference, and the first 8 digits of the batch/serial number of your Peugeot machine to check eligibility for the Peugeot Collect & Change service. This information is found on the nameplate of your product.

If you cannot find this information, contact customer service.

  


 

WHERE TO FIND 
INFORMATIONS 

 

Enter the reference, and the first 8 digits of the batch/serial number of your Peugeot machine to check eligibility for the Peugeot Collect & Change service. This information is found on the nameplate of your product.

If you cannot find this information, contact customer service.

  


 

CONTACT CUSTOMER SERVICES FORM

JOIN US A FILE

Your complaint requires the sending of a document?

(5MB maximum (PDF, jpeg, png).

 Uploading

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