THE PREMIUM GUARANTEE FOR YOUR PEUGEOT TOOLS

Peugeot outillage has developed a Premium level of after-sales service called Collect & Change for all its customers, without any additional cost or conditions.

For tools in the EnergyHub 18V battery range under guarantee, thanks to the Collect & Change service, you'll never have to return your faulty machine to your shop, whether it's a physical shop or online.
Everything is done from and near you.

  • Save time and kilometres
    You're in direct contact with us
    You receive a new machine directly at home
    This Peugeot Premium service is offered to you free of charge and without conditions

 

I know how Collect & Change works

Claim my PREMIUM guarantee

 HOW THE COLLECT & CHANGE SERVICE WORKS

 

  1. Log in or create your account on our website.
  2. Enter the product reference and serial number
  3. Download and print the return label
  4. Pack your tool in a package and attach the label as shown.
  5. Drop the package off at a pick-up point near you.
    See the list here
  6. You will receive a new tool at your home within 72 hours*.

 

 

* 72H from the date of deposit in the parcel relay. 
This service is available in metropolitan France.

PRINCIPLES AND CONDITIONS

 

Peugeot's Collect & Change guarantee is a free service that allows you to have all or part of your defective machine delivered to your home within 72 hours*. 
To make things easier for you:
To make things easier for you:

  • Quick and easy
  • Automated management

Valid for the duration of your warranty, see the warranty certificate in the manual.

Valid for Peugeot tools marked Collect & Change.

*72 hours from the date of delivery. This service is valid in metropolitan France.



WHERE TO FIND INFORMATION

Enter the reference number and the first 8 digits of the batch/series number of your Peugeot machine to check that it is eligible for the Peugeot Collect & Change service.

This information can be found on your product's nameplate.

If you can't find this information, please, contact the After Sales Service.

COLLECT & CHANGE APPLICATION FORM

My product is part of the Peugeot EnergyHub range.
I would like to take advantage of Peugeot's PREMIUM service.

 

  • I log in to my Peugeot account. I don't have a Peugeot account, I create my Peugeot account
  • I get my EnergyHub machine.
  • I'm reporting a malfunction
REPORT A MALFUNCTION

 

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  • 17,000 Pickup points in France
  • 70,000 Pickup points in Europe

 

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